Delivery to Canada only. FREE DELIVERY FOR ANY ORDER ABOVE $80.

Conditions of Sale

 

  • 1.             Hits & Hots promotion

1.1         Buy any Swatch watch and get the opportunity to buy an additional "Surprise Swatch" for $ 35 (plus applicable taxes and shipping).

1.2         These conditions of sale apply to our supply to you of HITS & HOTS promotion. Please read these conditions of sale carefully before ordering your HITS & HOTS promotion from this website.

1.3         You understand that by ordering your HITS & HOTS promotion, you agree to be bound by these terms and conditions as set out below and our general terms and conditions of sale.

 

  • 2.             Purchase of HITS & HOTS “Surprise watch”

2.1         The HITS & HOTS promotion is only available to customers who have purchased a watch at full retail price on our Canadian website and limited to one HITS & HOTS “Surprise watch” per purchase session, regardless of the number of watches bought at full retail price on our website.

2.2         The watch contained within the HITS & HOTS promotion has been on sale for at least 35 CAD or more in Swatch Canada retail stores for a period of at least 6 months in the last 6 years, (whether continuously or not).

2.3         The watch contained within the HITS & HOTS promotion will not be from any collection within the preceding 12 months of the date of the promotion.

2.4         Please note that the total number of HITS & HOTS “Surprise watches” available for purchase is limited so there is no guarantee that a customer can successfully purchase the HITS & HOTS.

 

  • 3.             Parties Rights and obligations

3.1         Swatch Canada makes no guarantee as to the description or nature of the watch which you may ultimately receive and by participating in this promotion you accept completely its “surprise” nature. Except as may be required by applicable law, SWATCH CANADA WILL BE UNDER NO OBLIGATION TO EXCHANGE OR OFFER A REFUND FOR (IN FULL OR IN PART) ANY HITS & HOTS SURPRISE WATCH WHICH YOU RECEIVE THROUGH PARTICIPATION IN THE PROMOTION, EXCEPT IF FAULTY OR NOT FIT FOR BASIC PURPOSE (TELLING THE TIME), OR EXCEPT IF RETURNED IN CONJUNCTION WITH THE ORIGINAL FULL PRICE WATCH PURCHASED AT THE SAME TIME (IN ACCORDANCE WITH THE GENERAL REFUND AND EXCHANGE POLICY BELOW).

3.2         Where the Hits & Hots “surprise” watch is returned as a result of being faulty or not fit for basic purpose within the warranty period, Swatch Canada’s only obligation is to provide a replacement “surprise” watch (where the same watch is no longer available, Swatch Canada will provide an alternate watch of its choosing having the same or greater value as the “surprise” watch).

 

  • 4.             General Refund and Exchange Policy

4.1         We are pleased to offer a refund on Swatch watch bought at full retail price, whether in connection with the Hits & Hots Promotion or not, PROVIDED THAT IT IS RETURNED WITHIN 14 DAYS OF PURCHASE. Items must be returned with the original receipt, unworn and in pristine condition, in the original packaging and with the guarantee.

4.2         WE CANNOT OFFER EXCHANGES ON HITS & HOTS PROMOTION WATCHES, NOR OFFER A REFUND ON SOLELY THE HITS & HOTS PROMOTION WATCH EXCEPT IF THE WATCH IS DEFECTIVE AND THE DEFECT AND RETURN OCCURS WITHIN THE WARRANTY PERIOD IN WHICH CASE THE PROMOTION WATCH WILL BE REPLACED WITH THE SAME MODEL IF AVAILABLE OR ANY OTHER MODEL AVAILABLE DURING THE HITS & HOTS PROMOTION OF THE SAME VALUE.

4.3         All returns must be made to the Swatch Canada online store.