FREE Ground Shipping Always. FREE 2-DAY Shipping on all orders $100 and up. We deliver only within the US.

Conditions of Sale

 

WHAT FORMS OF PAYMENT ARE ACCEPTED AT SWATCH STORE.SWATCH.COM?
The Swatch Online Store only accepts PayPal, Visa, MasterCard, and American Express.

WHEN WILL MY CREDIT CARD BE CHARGED FOR MY PURCHASE?
Orders will be processed only after an online approval can be confirmed. Following this, your card will only be charged when the order is shipped (upon leaving our warehouse).

WHAT IF I NEED TO CHANGE OR CANCEL MY ORDER?
You can change your order anytime before or up to the final step in the shopping process by selecting edit or cancel. An order cannot be changed after it has been submitted. You may cancel your order if it has not been shipped from our warehouse. Please call Customer Service at 1-866-379-2824 or 1-800-879-2824 from Monday - Friday between the hours of 8AM - 7PM (EST) for further assistance.

CAN I SEND A WATCH AS A GIFT?
Yes, you can send a watch as a gift, including a gift box and card. During the checkout process, please check the available gift options to send a gift box and a message card

IS THE SHOPPING PROCESS SECURE?
Swatch takes great care to ensure your credit card information is safe when placing an order online. When making a purchase at Swatch, you shop in a secure mode using SSL encryption -- the Internet standard for secure transactions. This ensures that your orders are encrypted when you transmit them to Swatch. If you have any questions regarding our privacy practices, please call us at 1-866-379-2824 or 1-800-879-2824 (From 8 AM to 7 PM EST Monday through Friday) or Email us. As well, you can place an order over the phone by contacting one of our stores or by contacting our Customer Service at 1-866-379-2824 or 1-800-879-2824 from Monday - Friday between the hours of 8AM - 7PM (EST)

HOW CAN I PLACE AN ORDER OVER THE PHONE?
You can place an order over the phone by contacting one of our stores or by contacting our Customer Service at 1-866-379-2824 or 1-800-879-2824 from Monday - Friday between the hours of 8AM - 7PM (EST).