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We believe that you will be delighted with the products you purchase on this website. But if you change your mind when you receive the product, you may take it to any Hong Kong Swatch Stores and exchange for another model within 14 days from the day on which you receive it.

We try to select and package the items as well as possible to ensure they arrive in good condition. However, if an item arrives damaged or with defects, or is not what you ordered, we will replace it free of charge or provide a full refund as appropriate.

For details, please refer to our Delivery, Exchange and Return Policy.