YOUR MATROSE

All Swatch watches are specially made in Swiss with Swiss movement and high quality materials.

They are water resistant, shock proof and precise in time. Swatches comes with affordable prices yet a great variety of colors and designs.

Pick your Swatch from the many available in Swatch Online Store!

We believe that you will be delighted with the products you purchase on this website. But if you change your mind when you receive the product, you may take it to any Hong Kong Swatch Stores and exchange for another model within 14 days from the day on which you receive it.

We try to select and package the items as well as possible to ensure they arrive in good condition. However, if an item arrives damaged or with defects, or is not what you ordered, we will replace it free of charge or provide a full refund as appropriate.

For details, please refer to our Delivery, Exchange and Return Policy.

We offer free standard delivery service. We strive our best to delivery your orders to you. For standard delivery service to Hong Kong normally takes only 1 to 3 business days after the date of order, while Macau takes 3 to 5 business days.

You may refer to Policy of Delivery Returns & Exchange for details.

With the continuous impact of the COVID-19 pandemic, shipments by SF Express in residential areas might face potential delay. It is suggested that customers might consider to use door-to-door service in commercial/ industrial areas or pick up at any of the SF Service Points, please refer below link for SF Service Points address details. For customers choosing to pick up at SF Service Points, please mark down the code and address of SF Service Points and we will further check for customers. We sincerely apologize for any inconvenience caused.

SF Service Points address: https://www.sf-express.com/hk/en/dynamic_function/S.F.Network/SF_store_address/?utm_source=20200727DelayResAreas&utm_medium=Officialnews&utm_campaign=Notice

For further enquiries, please contact us at Swatch E-Shop Hotline (852) 2518 9807 in office hours

All Swatch and Flik Flak watches products are entitled to 24 months free international warranty.

For any material and manufacturing defects, you are welcomed to take your Swatch to any Swatch Stores for repair or replacement free of charge!

You may have your strap adjustment for free and we guarantee you free batteries for unlimited times for your Swatch!

Details please see our warranty terms.

You may choose from the many colorful and creatively designs of Swatch for your beloved ones.

We offer free gift message card that you can leave your message for them. We will have the card printed and delivered to his or her doors, beautifully wrapped.

Send the surprise to them now!