A quartz watch uses an oscillation of quartz to define the time. All Swatch watches are made of quartz movements, except for our Automatic watches, which includes all the Sistem51 models. Quartz has the property of oscillation with a precise frequency when it is stimulated electronically. A crystal oscillator is an electronic circuit that uses the mechanical resonance of a vibrating crystal of piezoelectric material to create an electrical signal with a very precise frequency. This frequency is commonly used to keep track of time (as in quartz wrist watches), to provide a stable clock signal for digital integrated circuits, and to stabilise frequencies for radio transmitters and receivers. The most common type of piezoelectric resonator used is the quartz crystal, so oscillator circuits designed around them were called "crystal oscillators".  In other words: quartz is a stable vibration that gives regular impulses. Through the “circuit integer” impulses are given to the wheels of the hands.

The Swatch Automatic and Sistem51 models are a self winding mechanical watches. The power to keep running is not provided by a battery but by natural kinetic energy created by motions of the wearer’s arm. Automatic watches react more sensitively to temperature fluctuations, knocks and the way they are worn. Therefore, an automatic watch does not run as precisely as a quartz watch and inaccuracies of -10 to +40 seconds per day arise. From experience we know that the mechanical watches tend towards inaccuracy as long as they are new. This usually regulates itself with the time.

Automatic:                   -10 to + 40 sec/day

Chrono Automatic:     ± 20 (0-40) sec/day

Sistem51:                    -5 +15 (±10) sec/day

The Swatch Autoquartz is a technology that combines the advantage of an automatic, battery-free movement with quartz precision and reliability. The kinetic energy generated by the oscillating weight in the Autoquartz is transformed into electricity. This is stored in a capacitor and monitored by a tiny electric circuit and quartz oscillator to produce the sort of precision typically associated with quartz. The capacitor holds enough power in reserve to keep the watch going for a full 100 days.

A chronograph is a watch with a stopwatch function. This additional mechanism makes it possible to measure and record short times. By clicking on the push buttons, the hands of the chronograph (seconds, minutes, hours) can be started, stopped, or reset to zero. Please see our manual for step-by-step directions on the chronograph features.

A chronometer is a watch tested for accuracy and reliability at the official control centers and which has obtained an official rate certificate from the COSC (Official Swiss Chronometer Testing Institute).

Greenwich, England has been the home of Greenwich Mean Time (GMT) since 1884. GMT is also called Greenwich Meridian Time because it is measured from the Greenwich Meridian Line at the Royal Observatory in Greenwich. Greenwich is the place from where all time zones are measured.

The “Coordinated Universal Time” (UTC) is the basis for civil time today. This 24-hour time standard is kept using highly precise atomic clocks combined with the Earth's rotation.

UTC is the time standard commonly used across the world. The world's timing centres have agreed to keep their time scales closely synchronised - or coordinated - therefore the name Coordinated Universal Time.

Two components are used to determine UTC:

1. International Atomic Time (TAI): A time scale that combines the output of some 200 highly precise atomic clocks worldwide, and provides the exact speed for our clocks to tick.

2. Universal Time (UT1), also known as astronomical time or solar time, refers to the Earth's rotation. It is used to compare the pace provided by TAI with the actual length of a day on Earth.

Time zones around the world are expressed as positive or negative offsets from UTC. In this role as the zero-point reference, UTC is also referred to as Zulu time (Z). UTC is often referred to as Greenwich Mean Time when describing time zones, although strictly speaking UTC (atomic time scale) is only approximately the same as GMT.

The watches indicated as “Shock Resistant” are watches of which the residual effect on the precision after standardised shocks does not exceed 2 seconds per day for quartz watches and 60 seconds per day for the others, according to the standard ISO 1413 (based on the simulation of the shock received by a watch on falling accidentally from a height of 1 m on to a horizontal hardwood surface), or NIHS 91-10 which is the equivalent standard for the Swiss watch industry.

We indicate that Swatch watches are ´water-resistant´ to an overpressure of 3 bar or 10 bar or 20 bar. Depending on the model of the watch. These indications correspond to the pressure exercised during the water-resistant test according to the ISO norm 22810. The indicated values are equivalent to the hydrostatic pressure exercised in immersion at 30 m, 100m or 200 m in the water. Every Swatch watch will remain water-resistant provided that the crown, pushers, glass, case and gaskets remain intact. (Crown and pushers must never be manipulated under water!)

The function Telemeter (Stormeter) is noted on the dial or bezel of the Swatch models “Take Some Minutes - YCS481” and “Rosso Furore - YCS494G” (from the professional dictionary of watch-making)
It is an instrument for measuring distances. In horology, it is a timer or chronograph with a graduated dial enabling distances to be read off on the basis of the speed of sound through the air at 0°C., v = 331.5 meters per second. The time that elapses between the flash of an explosion (firing of a gun, lightning) and the hearing of the noise makes it possible to read off on the dial the distance between the observer and the position of the flash.

The Swatch Access is a multifunctional, interactive Swatch with a built-in-memory.  The microchip contained in the watch can store a vast range of data, while the antenna is used to communicate with a terminal to read the contents of the microchip. A computer program drives the whole system. Swatch Access / Snowpass is easily integrated in systems with applications such as ticketing, keys, payment and network access.

The Swatch Snowpass has time indication and a contactless chip card function (RFID) and is a functional alternative to contactless chip cards.

There are 2 different Snowpass versions using different RFID chip technology: RFID 125 kHz (older version) or RFID 13.56 MHz.

The dial on the face of a chronograph used to measure the speed in kilometres or metres per hour (and not miles). On the majority of the Swatch Chrono models, the tachometric scale on the dials or bezel allows the reading of a speed measurement, directly in kilometres per hour (km/h). The speed measurement must be carried out inside a time interval of maximum 60 seconds for distances of 10, 100 or 1000 metres. For a measurement on 1000 metres, the figure read on the tachometric scale corresponds directly to the speed in km/h. For a measurement on 100 meters, the figure read on the tachometric scale must be divided by 10 to obtain the speed in km/h. For a measurement on 10 metres, the figure read on the tachometric scale must be divided by 100 to obtain the speed in km/h.

Between 2- 3 years, depending on the size of the battery and the function. For example, watches with the Chronograph function may have a battery life that is less than, for example, a Swatch Original Gent watch.

Internet Time is a new universal time created by Swatch. With this new way of timekeeping, there are no more time zones, as the entire world is happening at the same time, at the same moment. Internet Time divides the 24 hours of a day into 1000 units called beats. 1 beat represents 1 minute and 26.4 seconds.

Internet Time is displayed by @ and three digits, ranging from @000 to@999. The internet day starts at midnight (@000) in Biel, the home of Swatch.

The End of Life (EOL) indicates, by blinking screen or hands movements,
that the battery is approaching its end. EOL function is shown mostly with
products with a Lithium battery.

On Swatch Touch: The numbers will start to blink. This will last for 3 hours
and then the blinking will stop. Solar: The second hands will stop for a few
seconds and then make a "jump" of a few seconds, so that the time is
correct again. Of course when it is charged the EOL will also stop.

Swatch Automatic watches contain 23 Jewels and the Irony Automatic (as well as the Irony Diaphane Automatic) have 21 jewels, as indicated on the back of the movement.

A collection is a group of products that are associated with a particular style (e.g. Spring/Summer Collection; Fall/Winter Collection).

Bijoux is the name of the Swatch jewellery collection.

Originals refers to the original family of Swatch watches, which began with the Swatch Gent. Discover a few examples of Originals.

The digital family from Swatch. The .beat line displays Internet Time. Discover a few examples of .beat.

 Skin is the name of one of the Swatch collections. Skin models are 3.9mm thick, the thinnest Swatch watches. Discover a few examples of Skin.

Irony models are stainless steel and aluminum wrist watches that come in a variety of designs. Discover a few examples of Irony.

Digital is the name of a collection of multi-function digital watches including the Touch and Beat watches. Discover a few examples of Digital.

Gent refers to models from the first collection of Swatch watches. The
diameter of the watch head measures 34mm. Discover a
few examples of Gent.

New Gent models are watches from a new collection launched in 2010. The diameter of the watchhead measures 41 mm. Discover few examples of New Gent.

A Swatch watch specifically designed for women. Its case is similar to the Gent but smaller. The case size for the Lady is 25mm, while the case size for the Gent is 34mm. Discover few examples of Lady.

The Diaphane Collection comprises classic and sporty watches by Swatch. These watches are characterised by the combination of aluminum and frosted plastic making up its case. Discover a few examples of Diaphane.

The Swatch Fun Boarder combines an altimeter, Snowpass and fashion
accessory in a single timepiece. Discover a few examples of Fun Boarder.

A Jelly in Jelly is slightly bigger than a Gent. The models are technically more flexible in their design of new shapes. Discover a few examples of Jelly in Jelly.

A robust, heavier model in the Irony Collection. Discover a few examples of Nabab.

A splashy, stylish model in the Originals family. Discover a few examples of Pop.

A Square has a square case. Discover a few examples of Square.

Swatch Touch watches make use of digital displays and technology, including touch screens, to offer a series of time and special functions. Discover an few examples of Touch.

A Turnover has a reversible watch face. Discover a few examples of Turnover.

An X-Large is the same shape as a Gent but is 30% larger. Discover a few examples of X-Large.

A Chrono is a Swatch watch with stopwatch functions. It measures hours and minutes to the precise second and has a tachometric scale. Discover a few examples of Chrono.

The dial changes color when pressed lightly: the day watch becomes a night watch, allowing the time to be read in the dark. Discover a few examples of Loomi.

Swatch Chrono Plastic models combine durable, sports-ready materials with precise quartz chrono movements. Trademark features include a rugged strap, plastic case, rotating bezel and large pushers and crown. Discover a few examples of Chrono Plastic.

Water resistance to 200 metres, easy readability and a rotating bezel help the user keep track of time underwater. Discover an example of Scuba 200.

Water resistance to 200meters, a big, fun sports watch. Discover a few examples of Fun Scuba.

A very big Swatch Gent (almost 2 meters tall) you can hang on the wall.

Length: 210 cm

Strap width: 14.5 cm

Watch head diameter: 38 cm

Watch head thickness: 8 cm

Discover a few examples of Maxi.

An Aquachrono is a diver’s watch with stopwatch functions. Discover a few examples of Aquachrono.

A chronograph watch with arched counter displays whose hands jump back to zero. Discover a few examples of Retrograde.

Owners of a Swatch Musicall hear a jingle when the alarm rings and turn it off by pressing a button. All functions are controlled by the crown. Discover a few examples of Musicall.

A Swatch Jelly in Jelly equipped with dials that change like a kaleidoscope, returning to the original image once every hour. Discover a few examples of Puzzle Motion.

The Stop can be converted from an ordinary watch into a stopwatch at the push of a button. Discover a few examples of Stop.

The Swatch Solar is a watch powered by solar energy. When power runs low the second hand jumps forward at four-second intervals, indicating that the watch must be recharged by exposure to a light source. Discover a few examples of Solar.

Irony The Chrono has a large-format rugged steel case, with a tachometric scale on the bezel and a date window on the dial, with a strong leather strap or solid metal bracelet. Discover a few examples of The Chrono.

Lustrous Bliss is a SKIN set with 174 real diamonds, intended as an
homage to Hollywood Dream, the popular "diamond" studded Swatch from 1990.  Discover a few examples of Lustrous Bliss.

Diaphane One combines plastic and aluminium in a lightweight model with a self-winding mechanical movement. Discover an example of Diaphane One.

Spidome watches are designed with Milanese and Parisian haute couture in mind. Discover an example of Spidome.

Irony Square Lady models have a robust square steel case and square or rectangular crystals protecting the dial. Discover a few examples of Irony Square Lady.

With its solid case and the crown in platinum 950, Tresor Magique is an exclusive watch with an automatic movement and a leather strap, sold in a limited and numbered edition of 12,999 pieces. Discover an example of Platine Tresor Magique.

The battery number can be found on the battery itself. In the event that you no longer have your battery, you may refer to the back of your watch case. For more information, please see our battery list.

To change the battery of your Swatch, you can take your watch to any Swatch corporate retail store and a store representative will assist you. The list of stores is available under here

You have three options:

You can take your watch back to your local retail jeweler, but you may be charged.
You can take the watch to a Swatch Store. Find the list here.
Alternatively, you can return the watch to your nearest Swatch official Service Centre. You can find a list of all Swatch Service Centres.

Please remember to enclose a cover letter stating exactly what should be done. You should also include your contact details including your telephone number and e-mail address, as appropriate.

Replacement straps, buckles, batteries and battery covers are available at your Swatch store. The list of stores is available under here. If you are not within driving distance to a store, every store can answer your questions by phone. Another possibility is to directly contact your nearest Service Centre.

You can take your watch to a Swatch Store or send it directly to a Service Center with either a copy of your receipt or a stamped guarantee.
You can find a list of all Swatch Service Centers on the link Service Centre that you find on the left menu bar of this page.

Please remember to enclose a cover letter stating exactly what has to be done. You should also include your contact details.

Please see our manual for step-by-step directions on the chronograph features.

Please see our manual for step-by-step directions on how to change the time, day, and date.

To determine your wrist size, please see our PDF.

To find a Swatch corporate retail store, please visit our store locator.

 Swatch Club is all about fun, joie de vivre, positive provocation — and of course, people. People who love to have fun, live life to the fullest and can’t wait to share their passion for Swatch. Our community gets together all over the world for exclusive events in exciting locations, and to meet artists, star athletes and celebrities.

Join the Club now! www.swatch.com/register

Swatch Club has different membership statuses:

Starter membership

Registration as a Starter member is free and is the first step into the incredible world of Swatch Club!

Invite your friends to discover the Club with you. All it takes to start enjoying various online benefits is to create an online account on www.swatch.com/register.

Premium membership

If the Starter membership is not enough, upgrade to Premium is really easy. A Starter member can purchase the current Club watch and register his 12-digit code online. The Premium membership will be valid for one year and will grant you access to exclusive Swatch Club benefits on and offline. Discover them all in the upcoming pages or online at www.swatch.com/clubbenefits

Gold membership

You can only become a Gold member by winning our yearly Gold Member Contest: the contest is open to all members and takes place once a year. The theme of this contest changes every year but the spirit stays the same: Show your Swatch passion! If you are one of the lucky winners of the contest, you will gain Gold member status and will be able to access all exclusive benefits on- and offline.

You can place an order over the phone by contacting one of our Swatch stores.

Orders will be processed only after an online approval can be confirmed. Following this, your card will only be charged when the order is shipped (upon leaving our warehouse). 

All Swatch orders from shop.swatch.com are shipped from our facility in Switzerland

Swatch delivers to all Malaysia addresses

All Swatch deliveries are handled by UPS and deliveries are made from Monday to Friday.  

You will receive a notification email with a link to the UPS website once your order has been shipped from our warehouse. You can also contact our Customer Service Department on +603 2050 8888 (From Monday – Friday 9:00AM - 5:30PM) or Email us on e-commerce@swatchgroup.com.my for further assistance

If your UPS driver is unable to deliver the shipment, you'll receive card with your local UPS’s contact details on, contact them and arrange another suitable time and date for them to deliver the item. http://www.ups.com/my

You may check the status of your order - at any time - by visiting http://www.ups.com/my  and entering your tracking number. You can also contact our Customer Service Department on +603 2050 8888 (From Monday – Friday 9:00AM - 5:30PM) or Email us on e-commerce@swatchgroup.com.my for further assistance.

If an item arrives damaged or with defects, or is not what you ordered, we will replace it free of charge as appropriate, if you return the product to us at the postal address below within 14 days  after the day of receipt of the product. 

Please contact us by email to inform us of your wish to return Products. We will allocate you with a Returns Authorisation Code which should be included with the package to improve processing of your return. Please use a secure delivery method which requires signature and return to:

The Swatch Group (Malaysia) Sdn Bhd
Level 22, Wisma Goldhill
67 Jalan Raja Chulan
50200 Kuala Lumpur

If your merchandise has a significant defect right out of the box (e.g., the product is broken, has missing parts, etc.) or you have received the wrong merchandise, we'll be happy to exchange it. Please contact us by email to inform us of your wish to return Products. We will allocate you with a Returns Authorisation Code which should be included with the package to improve processing of your return. Please use a secure delivery method which requires signature and return to:

The Swatch Group (Malaysia) Sdn Bhd
Level 22, Wisma Goldhill
67 Jalan Raja Chulan
50200 Kuala Lumpur

If we find fault in your product we will refund you your postage and packaging.

If you are unable to travel to a Swatch store we suggest to contact our customer services department in Kuala Lumpur using the following information:

The Swatch Group (Malaysia) Sdn Bhd

Level 22, Wisma Goldhill

67 Jalan Raja Chulan

50200 Kuala Lumpur

+603 2050 8888

e-commerce@swatchgroup.com.my

Swatch watches are designed as sealed units, whereby opening the case to repair or replace parts is not possible. We provide a 2 year warranty for all Swatch purchases to cover any possible manufacturing fault or issues and with proof of purchase inside of this time frame we can provide a replacement.

Please see below on how to create an account on store.swatch.com.

• Click on the My Account link located at the top of the homepage.
• Under the heading “New Customer” fill in the required boxes.
• Click submit to complete your account set up.

You can search for a specific item by using the 'search' box located in the upper right-hand corner of the screen. To access detailed information about a product click on the page and detail specification tab

When you're ready to complete your order, be sure to review all of the items you've placed in your shopping basket by clicking “My Basket” on the top right. To checkout, follow the instructions on the screen to finalise your order. You may do an express check out, create an account, or use an existing account. Click the “Proceed to checkout” button to move onto next steps.