All Swatch watches come with the label Swiss Made.

Swiss Made embodies a concept of quality that has been forged over the years. It includes the technical quality of watches (accuracy, reliability, water-resistance and shock-resistance), as well as their aesthetic quality (elegance and originality of design). It covers both traditional manufacturing and new technologies (micro-electronics).

Swatch: Swiss Made since 1983.

We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item.
Returning Unwanted or Faulty Products:

- Please contact us by email ( e-commerce.my@swatchgroup.com.my ) to inform us of your wish to return Product(s).

- Please fill in the following Return form: CLICK HERE
- Swatch Malaysia will arrange our authorize authorised courier service provider (GDEX) to pick up the returned Product from your end.

All orders submitted between Monday to Friday will be shipped within 1 business day. Orders placed during the weekend will also require 1 business day to process. Delivery within W.P Kuala Lumpur & Selangor which are in the Klang Valley Region will take 2 business days unless otherwise advised. Delivery outside of W.P Kuala Lumpur & Selangor which are not in the Klang Valley Region will take 3-4 business days unless otherwise advised. Please take note that all orders require a signature and can only be delivered to the original delivery address. The Swatch Online Store only ships orders within Malaysia.